Faq
FAQ
Frequently Asked Questions
Find answers to common queries about our high-quality, customizable battery solutions tailored for B2B needs. If you have additional questions, please contact us directly.
Q:Is OEM/ODM battery pack available?
A:Yes, OEM/ODM battery packs are warmly welcome, Professional engineers provide technical support
Q: What information do you need to make a customized battery pack?
A: We need the details below:
1. Size of the battery pack you need in mm.
2. Capacity of the Battery pack.
3. Voltage of the battery pack.
4. Max discharge current.
5. Cable and connector types you need.
6. Casing and Terminals if required.
7. Any protection circuits you may need.
Q: Can you print my logo on the battery cover?
A: Yes, custom logo service and branding is available.
Q: Is sample order acceptable?
A: Yes, for most of the batteries, sample orders for testing quality is reasonable and acceptable.
Q: How should I place an order?
A: Alibaba trade assurance order and offline orders are both acceptable.
Q: How should I pay? What modes of payment do you accept?
A: T/T, Paypal, Western Union & Trading Assurance acceptable.
Q: Are renowned international brand battery cells available?
A: Yes international brand cells are available, please contact us for details.
Q: How do you arrange shipment for batteries?
A: We have long-standing forwarder partner who arranges all our shipments to all countries. Althoughbatteries are categorized as dangerous goods, you should rest assured that your cargo will be deliveredthrough our experienced shipping partner(s).
Still Have A Questions?
If you need further assistance or have any inquiries, feel free to reach out to us. We’re here to help with all your B2B battery solution needs.